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Frequently Asked Questions

Is the OSS Health Orthopaedic Urgent Care Center open 7 days a week?

Yes, OSS Health has Orthopaedic Urgent Care Centers in York and Mechanicsburg. They are both open Monday through Friday, 8 a.m. to 8 p.m. and Saturday and Sunday, 9 a.m. to 6 p.m. Click here for more information or for directions.

How can I access and update my medical record online?

OSS Health has implemented a Patient Portal to enable you to access your medical information in a secure manner via the internet. Click here to request access to our Patient Portal.

Can I pay my bill online?

Yes, you can pay your bill online as well as make an appointment, access your medical record and request a copy of your imaging studies. Click here to access our online services.

What are the OSS Orthopaedic Hospital visiting hours?

The visiting hours on the inpatient floor are unrestricted. Our policy is to maintain a safe and secure environment while allowing patients to have family members and/or a support person with them during their hospital stay. There is a chair that folds out to a bed in each patient room in which one family member/support person can stay overnight at no charge.

Can I get an MRI or CT Scan done at OSS Health if I’m not being seen there for an orthopaedic issue?

Yes, you can request OSS Health for your imaging studies. Reports are typically provided within 48 hours. If unexpected findings are identified, we will call your physician immediately and forward emergency imaging reports. We will provide you with a CD of the images and a report on the findings. Click here for more imaging services.

Does OSS Health provide education prior to joint replacement surgery or spine surgery?

OSS Health wants you to know what to expect before, during and after your surgical experience. For this reason, we require our patients to attend total joint class if you are having a knee, hip or shoulder replacement, and our spine class if you are having a spine surgery. This is your opportunity to ask questions and get an idea what to expect from beginning to end. Click here for more information.

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